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TexQuest: Contact

Reliable online resources for Texas public schools provided with support from the Texas Legislature

Need Help?

TexQuest Support Center at
Education Service Center, Region 20

  • (844) 719-1501 (toll free)
  • (210) 370-5786 (local) 
  • (210) 503-6388 (fax)
  • Monday - Friday: 7:30 AM - 4:30 PM

Texas State Library and Archives Contact Info

Britannica Support/Contact Info

Britannica School icon

Britannica Technical Support
(800) 621-3900 x 7160

Britannica Provider Support

EBSCO Support/Contact Info

Wendy Lyon, Account Executive - Customer Support
800-653-2726 x2607


Colin O'KaneCustomer Account Specialist - Technical Support
800-653-2726 x3410

EBSCO Provider Support

Gale Support/Contact Info

Gale/Cengage icon
Gale Technical Support
(800) 877-4253 option 4
Gale Customer Success Manager
(800) 877-4253 x 8430

Infobase Learn360 Contact Info

Infobase Learn360 icon

Infobase Technical Support
1-800-322-8755 x6

Infobase Learn360 Provider Support Contact Info

Internal Use

TexQuest ESC Contacts

For information about TexQuest training in your area, please call or email your region's ESC contact. Invoicing questions should be directed to the Texas State Library and Archives at All other questions can be directed to TexQuest Support:

ESC Contact Email Phone
1 Vilia Garcia 956-984-6055
2 Matthew Leal  361-561-8559
3 Laura Sprinkle 361-573-0731
4 Sherri Powell   713-744-4428
5 Janna Smith  409-951-1735
6 Kay Cook  281-432-9683
7 Michelle Cooper  903-988-6918
8 Brandie Craver  903-575-2669
9 Diane Balthrop  940-322-6928
10 Nancy Watson  972-348-1322
11 Shawna Ford  817-740-3674
12 Denetra Moore  254-297-1254
13 Tom Gibson  512-919-5330
14 Myra Rains  325-675-8688
15 Betty Potter 325-481-4023
16 Shelly Paschal  806-677-5270
17 Jerard Lafuente  806-281-5878
18 Angela Johnson 432-567-3232
19 Linda Caudillo 915-780-5062
20 Mariya Ortiz   210-370-5711

For ESC Contacts Only

TexQuest District Contact Updates

To update TexQuest contact information for the following district positions, complete this form.

District Primary Contact
District Librarian Contact
District Curriculum Contact
District Accounts Payable Contact

District Technology Contact

Upon submission, both the Texas State Library and Archives Commission (TSLAC) and the TexQuest Support Center at ESC-20, receive district contact updates.

Institute of Museum and Library Services logo   Funding for TexQuest is provided in part by a grant from the Institute of Museum and Library Services in combination with state and local funds.