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TexQuest: Contact

Reliable online resources for Texas public schools provided with support from the Texas Legislature

Need Help?

Contact the TexQuest Support Center at Education Service Center, Region 20 for assistance with your TexQuest needs:
Sign up, Usernames and Passwords, Customization
Training and Resource Integration
Promotional Materials
(844) 719-1501 (toll free)
(210) 370-5786 (local) Fax: (210) 503-6388

Monday - Friday: 7:30 AM - 4:30 PM

Texas State Library and Archives Contact Info

Britannica Support/Contact Info

Britannica School icon

Britannica Technical Support
(800) 621-3900 x 7160

Britannica Provider Support

EBSCO Support/Contact Info

Wendy Lyon, Account Executive - Customer Support
800-653-2726 x2607


Thomas McCaffrey, Customer Account Specialist - Technical Support
800-653-2726 x3268

EBSCO Provider Support

Gale Support/Contact Info

Gale/Cengage icon
Gale Technical Support
(800) 877-4253 option 4
Gale Customer Success Manager
(800) 877-4253 x 8430

Infobase Learn360 Contact Info

Infobase Learn360 icon

Infobase Technical Support
1-800-322-8755 x6

Infobase Learn360 Provider Support Contact Info

Internal Use

TexQuest ESC Contacts

For information about TexQuest training in your area, please call or email your region's ESC contact. Invoicing questions should be directed to the Texas State Library and Archives at All other questions can be directed to TexQuest Support:

ESC   Contact                       Email                                            Phone
1         Vilia H. Garcia                          956-984-6055
2         Matthew Leal                      361-561-8559
       Laura Sprinkle                          361-573-0731
4         Sherri Powell                     713-744-4428
5         Janna Smith                                409-951-1735
6         Jill Rouse                                     936-435-8379
7         Michelle Cooper                      903-988-6918
8         Brandie Craver                          903-575-2669
9         Diane Balthrop                940-322-6928
10       Terry Roper                     972-348-1414
11       Shawna Ford                                817-740-3674
12       Larissa Mezynski                   254-297-1184
13       Nikki Robertson    512-919-5451
14       Myra Rains                               325-675-8688
15       Betty Potter                 325-481-4023
16       Shelly Paschal               806-677-5270
17       Jerard Lafuente                      806-281-5878

18       Angela Johnson                     432-567-3232
19       Linda Caudillo                      915-780-5062
20       Marty Rossi                        210-370-5711


For ESC Contacts Only

District Contact Updates

Complete this form when TexQuest contact information changes for the following district positions:

District Primary Contact

District Library Contact

District Accounts Payable Contact

District Curriculum Contact

District Technology Contact

Upon submission, both the Texas State Library and Archives Commission (TSLAC) and the TexQuest Support Center at ESC-20, receive district contact updates.

TexQuest X-Press

Institute of Museum and Library Services logo   Funding for TexQuest is provided in part by a grant from the Institute of Museum and Library Services in combination with state and local funds.