How We Work Together
The TexQuest Support Center at ESC-20 will maintain the program website, provide help desk and technical support, coordinate training efforts, design content for training and outreach, and communicate closely with ESCs. Training options will include face-to-face workshops, live webinars, and on-line video screen casts.
As detailed in the Memorandum of Understanding, ESC-20 will provide support and flow through funds for TexQuest training and integration in your region.
ESC Contact Responsibilities
Ensure Awareness of TexQuest in Your Region
Schedule TexQuest Training Through Your ESC
How ESC Personnel Access TexQuest Resources
ESC Usernames and Passwords
Contact TexQuest Support for your ESC's username and password. ESC usernames and passwords should be shared with ESC personnel only. Districts should use their district access information, never ESC usernames/passwords. Current training credentials can be requested from TexQuest Support.
Links to TexQuest Resources
Access TexQuest resources from the first page (Search Tab) of the TexQuest Website.
How Districts Access TexQuest Resources
Districts can access TexQuest resources from TexQuest.net with the district username and password. TexQuest resources may be linked from multiple district/school web pages. Each district has a default user name and password which can be customized. Access and customization are addressed in the Access and Customization FAQs. For a list of your region's participating districts and their default and/or customized usernames and passwords, please contact the TexQuest Support Center.
Host ESC will:
TexQuest Support Center at ESC-20 will:
Product trainer will:
Can we receive support for hosting a training if ESC 20 is not present? Yes, as long as:
If we conduct our own training session, can we put it on the TexQuest calendar? Absolutely. See above. We advertise training on our online calendar if it is available for anyone. If you train at a specific school or district, we would not add that to the calendar.
How do we document 5 TexQuest Integration Sessions as mentioned in the MOU? Copy and complete the linked form, and email the link to Norma M. Gutierrez.
If we want to have our own training, who should conduct it? Some service centers use their own staff to conduct the training. There are some very talented librarians in your areas who could help out with the permission of their districts.
How many trainings can we schedule each year? Although the MOU provides support for the equivalent of 2 full days of training each fiscal year, you are welcome to provide more.
How do we determine what training to offer? Check with local librarians, teachers, and administrators to see what training is needed. We can request providers for product specific training or ESC personnel can conduct training on integrating multiple resources. See the training menu on the right for some training menu options, or call us and we will create something specifically for your ESC.
Can districts get individual TexQuest training? All of our vendors are willing to conduct live webinars for individual districts of up to one hour. If a district would like to request individual training, they should fill out the linked TexQuest Training Request. TexQuest Support at ESC-20 is also available for live district webinars that focus on promoting and integrating all resources.
How do we request flow-through funds? Upon completion of the requirements for the full flow through amount, ESC-20 will send you a P.O. #. Your ESC should create an invoice and send it to Rachel Morales.
May 26 & 31, 2022
Agenda & Notes
TSLAC website:
Usage statistics by district and region - reported by the Texas State Library and Archives Commission (TSLAC)
Funding for TexQuest is provided in part by a grant from the Institute of Museum and Library Services in combination with state and local funds.