FAQs

• The Texas State Library and Archives Commission has made the decision to not renew ImageQuest due to budgetary constraints. Access to the resource will be deactivated 5/31/2023. As a loyal TexQuest member, Britannica is pleased to offer you the opportunity to renew today at a discounted rate of 20% OFF the list pricing. Renewing is quick and easy, and it will give you uninterrupted access to all the features of ImageQuest. To continue, contact the Britannica sales team, and they will gladly assist you. Visit News and Updates or Provider Support for information or sign up for TexQuest X-Press to receive updates.

   

• No. Membership in the TexQuest program is by District only. The TexQuest resources are intended for K-12 students, and making them available to all students better prepares them for the next level of their education.

• Districts that are members of the TexQuest program will be invoiced an annual membership fee.
• The State Fiscal Year 2024 (September 1, 2023-August 31, 2024) membership fee will be $0.29 per student based on enrollment data provided by TEA on AskTED.
• The Texas State Library and Archives Commission (TSLAC) handles all Invoicing for TexQuest annually.

• No. If a district enrolled in TexQuest they will automatically be enrolled in any subsequent year of the TexQuest program.
• NOTE: If your district was previously a member of TexQuest, but lost access and has not had a membership in more than one fiscal year, please contact TSLAC's Accounting Department for instructions on how to renew your membership.

• No. If changes to TexQuest resources occur in the future, TexQuest district contacts will be notified via email and information will be shared on News and Updates and TexQuest X-Press.

• For state-negotiated discounts for additional provider resources, please follow this link to the State Library and Archive Commission's K-12 Resource and Service page.

• If inactivation from TexQuest was due to non-payment or district membership cancelation, email the Texas State Library & Archives Commission (TSLAC) Accounting Department.. 
• The TexQuest Support Center will inform the district contacts on file once TSLAC reactivates the account and access has been restored by all TexQuest providers.

• If a District that has never been a member of TexQuest signs up for TexQuest after March 30, they will gain access to TexQuest resources for the remainder of that Fiscal Year and be invoiced for the next Fiscal Year the following September.

• Visit District Contact Updates and complete the form. Only complete the fields for those contacts that have changed.
• If you do not know the contacts on file for your district, email the TexQuest Support Center.

The TexQuest Participation Summary (TPS) Report is a report that the Texas State Library and Archives Commission (TSLAC) generates for each participating TexQuest district that includes the following information:

• Estimated Upcoming Fiscal Year Program Membership Fee
• Retail value of TexQuest resources (money district saves by participating in TexQuest)
• Statewide Participation Facts
• Information about NEW TexQuest resources (if any)
• Current Fiscal Year District Usage Statistics

• Help and Newsletter Information

TPS reports are emailed to District Primary, Librarian, and Accounting contacts in mid-May. For questions regarding the TexQuest Participation Summary Report please contact Vanessa Ashcraft.