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TexQuest: Access and Customization

Reliable online resources for Texas public schools provided with support from the Texas Legislature

Access FAQs

Where can my users access TexQuest resources?
All TexQuest resources are accessible from https://texquest.net either directly or using the TexQuest Navigator. TexQuest resources should be linked in multiple locations on district and/or campus websites. Direct links, images, and widgets to specific provider resources are available at TexQuest.net/imagesandlinks and Provider Support

Britannica School, Escolar (Spanish) & eBooks: https://britannicalearn.com/texas-student-portal
​EBSCO eBoooks and Learning Express: https://gss.ebscohost.com/texshare/texquest.html (Contact TexQuest Support Center for district Learning Express direct link)
Gale/Cengage:  https://galepages.com/(add Gale Loc ID)
Infobase Learn360: https://learn360.infobase.com
ProQuest SIRS Discoverer:  https://explore.proquest.com/sirsdiscoverer
TeachingBooks:  https://teachingbooks.net/texas


What is my TexQuest username and password?
Districts are sent a default username and password from the TexQuest Support Center. Districts have the option to create a customized username and password. Districts/campuses may share usernames and passwords with students, faculty, and students' immediate families. 


Can we post TexQuest usernames and passwords on our campus and district web pages?
No, TexQuest usernames and passwords cannot be posted on any campus or district web pages that are accessible to the public on open websites. If participants must first login to your system, usernames and passwords can be posted. TexQuest UN/PW Sharing Tips and Best Practices


Why can't I access the Gale resources using my customized username and password?
If you are not using the TexQuest Navigator or your custom district/campus Gale link, https://galepages.com/GaleLocID, you will need to use the Gale Loc ID as your username.

Your username cannot be customized in Gale.

If you do not know your Gale Loc ID, find it at Gale Loc ID.


Are TexQuest resources compatible with Chromebooks?
Yes, TexQuest resources are accessible for all electronic devices.

Add a New Campus to TexQuest

Will new campuses automatically be included in TexQuest?
Yes. Since TexQuest participation is for the entire district, it includes all campuses in the district, including new campuses.

If you customize by campus, notify Liz Phillipi at TSLAC with: new Campus Name and Campus TEA Number - this information will be shared with the TexQuest providers.
If you do not know the new Campus’ TEA Number, use Campus LookupFor a list of campuses in your district, use District Lookup (type district name and check "Include Schools").

NOTE: To request customized login credentials for a campus(es), contact the TexQuest providers directly; information can be found at the "How can I customize my campus access?" section of Campus Customization FAQs.

District Customization FAQs

What does it mean to customize?
Districts may customize district access to TexQuest resources by:

  • Requesting usernames and passwords that are consistent and easy to remember
  • Requesting IP authentication

- IP authentication allows users within a specific IP range immediate access to the TexQuest resources without entering a username and password. Check with your district technology professionals to supply your district’s public external IP gateway address or range. If a district IP authenticates, users must still log in with usernames and passwords from home.


How do I customize usernames and/or passwords or request IP authentication for my district?
Submit a TexQuest District Customization Request.
(If you cannot open the District Customization request link, copy and paste the wording from this document into an email, complete, and send to the TexQuest Support Center).

  • Provide your ESC number, District Name, District TEA Number, and Requested District Username and Password). If you do not know your TEA number, lookup District
  • For IP authentication, provide your district's public external IP gateway address or range (check with your IT Department for this information).
  • The TexQuest Support Center will send the customized district username and password and IP information to all TexQuest providers. If the username and/or password you request is not available, we will notify you via email to select an alternate.

Login customization reminders

Note: The TexQuest Support Center does not handle campus customization requests. See Campus Customization FAQs.


Can I customize my district access for just one of the TexQuest providers?
No. When you customize your district username and/or password, they become effective for all TexQuest providers.


Once I customize for my district, will the district default username and password still work?
District default usernames and passwords will continue to work simultaneously with all current TexQuest providers.


If new TexQuest providers are added, will I have to customize my district again?
When possible, as new providers are added to the TexQuest program, the Support Center will supply the current district customization information for all active TexQuest participants.

Campus Customization FAQs

Must I customize my campus access?
No. That is a decision for your campus/district. Reasons campuses customize include:

  • To access usage statistics by campus, as well as district. 
  • Campus usernames and passwords have already been established. 
  • Some additional purchased resources from a TexQuest provider require campus customization
  • To access optional EBSCO eBook collections by campus

How can I customize my campus access?
Customize directly with any or all TexQuest providers. Campus customization requests will not be submitted through the TexQuest Support Center.

Login customization reminders

If you do not know your Campus TEA Number, use Campus Lookup. For a list of campuses in your district, use District Lookup (enter district name and check "Include Schools").

Britannica School:  edsupport@eb.com - Provide your Campus Name, your Campus' 9-digit TEA number, and Requested Username and Password.

EBSCO: texquest@ebsco.com or 800-653-2726 x 3410 - Put the subject line "TexQuest Customized Login Request” and provide the ESC number, District name, District TEA number, and Campus Name in the body of the message with the requested username and password.

Gale: gale.consortium.installs@cengage.com - Provide your District and Campus Names, your Default Username (Gale calls this your loc ID; it is the letter j + your 6 digit district TEA number) and the requested password. For Gale, you only need to customize your password since your username is embedded in the custom link that they will provide you.

Infobase Learn360: support@learn360.com - Provide your District Name, District TEA #, Campus Name, Campus TEA #, Requested Username, and Requested Password. Visit Learn360 Campus Customization for more information.

ProQuest (SIRS Discoverer): www.proquest.com/go/supporttexquest - Add TexQuest to the subject line, then the request.  Provide the current username or default username and the requested change to that username.  For districts with multiple campus customization requests, please email a spreadsheet that contains ESC #, District Name, District TEA #, Campus Name, Campus TEA #, Requested Username and Requested Password to customerservice@proquest.com and put "TexQuest Campus Customization" in the subject line.

TeachingBooks: http://teachingbooks.net/CampusCustomization - Complete the form with the requested information. For districts with multiple campus customization requests, please email a spreadsheet that contains District Name, District TEA #, Campus Name, Campus TEA #, Requested Username and Requested Password to accounts@teachingbooks.net and put "TexQuest Campus Customization" in the subject line.

For districts with multiple campus customization requests, email a spreadsheet that contains ESC #, District Name, District TEA #, Campus Name, Campus TEA #, Requested Username and Requested Password. Put "TexQuest Campus Customization" in the subject line, and blind copy the applicable provider email addresses above.

EBSCO Access Changes

EBSCO has implemented stronger username and password requirements. Log in information not meeting these new criteria must be changed prior to December 31, 2021.
- Passwords for EBSCO will need to be updated every 365 days.

See EBSCO Access and Customization FAQs for detailed information.

To make this easier for districts which now must annually update credentials for EBSCO only, district EBSCO passwords will be changed annually between July 1 and July 15.

District access changes - contact TexQuest Support Center at ESC-20


If you have customized your campus username/password with EBSCO, that information may also have changed. Please contact EBSCO directly at texquest@ebsco.com or 800-653-2726 x 3410 for your new credentials or to change your customized campus access for EBSCO only. The TexQuest Support Center does not handle campus access or customization requests.

Campus access changes (EBSCO only) - contact EBSCO

Single Sign-On / Learning Management System Information

How do I integrate TexQuest provider information into our district's single sign-on (SSO) or Learning Management Systems (LMS)?
The easiest way to contact all TexQuest providers at one time is to compose an email and blind copy (BC) each of the provider tech support email addresses below. Make sure to include your ESC number, District Name, and District TEA Number in the body of the email. If you do not know your TEA number, lookup District.

Britannica
Contact Britannica's Technical Support at edsupport@eb.com or 1-800-621-3900 ext 7160.


EBSCO
Contact EBSCO’s Technical Support at texquest@ebsco.com or 1-800-653-2726 x3410.


Gale/Cengage
To authenticate your district's SSO or LMS with Gale resources...

Visit https://support.gale.com/lms.

Gale LMS Support Document
Gale proxy access information
Gale Technical Documents


Infobase Learn360
​Contact Infobase Learn360's Technical Support at support@learn360.com or 1-800-322-8755 ext 6.

Visit Learn360 Integrations and Authentication Options


ProQuest
Contact ProQuest Technical Support at email.technicalsupport@proquest.com or 1-800-889-3358.

ProQuest proxy access information


TeachingBooks

Contact TexQuest Support Center

Students in classroom with one raising hand
Can't find an answer to your question? Email the TexQuest Support Center 
or call 844-719-1501 (toll-free).

Institute of Museum and Library Services logo   Funding for TexQuest is provided in part by a grant from the Institute of Museum and Library Services in combination with state and local funds.